Terms of Use

Effective Date: September 19, 2026

Welcome to the website of Healing Heart Home Health govern your access to and use of our website and its content, forms, booking features, newsletter, and other online services.

By accessing or using this website, you agree to these Terms. If you do not agree with these Terms, please do not use the website.

1. About Healing Heart

Healing Heart provides dependable, one-on-one care for people with special needs, regardless of age or condition. Click here to learn more.

Our services may include:

  • Companion Care
  • Personal Care
  • Homemaker Services
  • Hospital to Home Care
  • Respite Care

Information on this website is provided to help individuals and families learn about our services and contact us.

2. Website Information

We make reasonable efforts to keep information on our website accurate and current. However, website content may occasionally contain errors, omissions, outdated information, or information that is subject to change.

Information on this website should not be considered a guarantee that a particular service, caregiver, schedule, or other arrangement will be available.

We reserve the right to modify, update, suspend, or discontinue website content or features at any time.

3. No Emergency Services

This website and our online forms are not intended for emergencies.

If you or another person is experiencing a medical emergency or is in immediate danger, contact your local emergency services or seek immediate medical attention.

Do not rely on this website, email, a contact form, or a booking request for urgent medical assistance.

4. No Medical Advice

Information provided on this website is for general informational purposes and is not intended to replace advice, diagnosis, treatment, or instructions from a qualified healthcare professional.

You should consult an appropriately qualified healthcare professional regarding medical conditions, treatment decisions, medications, or other healthcare concerns.

5. Services and Booking Requests

Information submitted through our booking form or other online forms constitutes a request or inquiry and does not automatically create a service agreement.

Service availability may depend on factors including location, client needs, caregiver availability, scheduling, assessment, applicable requirements, and the terms of any separate service agreement.

A service arrangement becomes effective only when confirmed by Healing Heart through an appropriate process.

6. User Responsibilities

When using our website, you agree to:

  • Provide accurate information when submitting forms.
  • Use the website only for lawful purposes.
  • Not impersonate another person or organization.
  • Not submit fraudulent, misleading, or malicious information.
  • Not attempt to gain unauthorized access to our website or systems.
  • Not interfere with the operation or security of the website.
  • Not upload or transmit malicious software, viruses, or harmful code.
  • Not use the website to violate another person’s rights.

7. Career Applications

If you submit an employment application through our career form, you agree that the information you provide is accurate and complete to the best of your knowledge.

Submitting an application does not guarantee an interview, employment, or any particular employment arrangement.

Hiring decisions remain subject to Healing Heart’s recruitment procedures, applicable law, qualifications, availability, and other relevant considerations.

8. Newsletter and Communications

If you subscribe to our newsletter, you agree to receive communications from Healing Heart relating to our services, news, updates, educational information, or other relevant content.

You may unsubscribe from marketing or newsletter communications at any time by using the unsubscribe option provided in the communication.

Transactional or service-related communications may continue where necessary.

9. Intellectual Property

Unless otherwise stated, the website and its contents, including text, logos, graphics, photographs, design elements, branding, and other materials, are owned by or licensed to Healing Heart and are protected by applicable intellectual property laws.

You may access and use the website for personal, non-commercial purposes.

You may not reproduce, modify, distribute, publicly display, publish, sell, license, or commercially exploit website content without prior written permission, except where permitted by applicable law.

10. Third-Party Links

Our website may contain links to third-party websites or services.

These links are provided for convenience and do not necessarily constitute an endorsement or recommendation.

Healing Heart does not control third-party websites and is not responsible for their content, availability, security, privacy practices, or terms.

11. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect, use, disclose, and protect personal information.

By using the website, you acknowledge that you have had an opportunity to review our Privacy Policy.

12. Disclaimer

To the extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.

Healing Heart does not guarantee that:

  • The website will always be available or uninterrupted.
  • The website will be free from errors or security vulnerabilities.
  • Website content will always be complete, accurate, or current.
  • The website will meet every user’s particular requirements.

Nothing in these Terms excludes or limits a right or protection that cannot legally be excluded or limited under applicable law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Healing Heart and its owners, employees, representatives, contractors, and service providers will not be liable for losses or damages arising from your use of, or inability to use, the website or reliance on information provided through the website, except where such liability cannot lawfully be excluded or limited.

These Terms do not limit liability where applicable law prohibits such limitation.

14. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, and reasonable expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another person’s rights.

15. Changes to These Terms

We may update these Terms from time to time.

Updated Terms will be posted on this website with a revised “Last Updated” date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms to the extent permitted by law.

16. Governing Law

These Terms are governed by the laws applicable in Whiteville, North Caroline, without regard to conflict-of-law principles, unless applicable law requires otherwise.

Any dispute concerning these Terms will be handled in accordance with the applicable laws and procedures of the relevant jurisdiction.

17. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in effect to the fullest extent permitted by law.

18. Entire Agreement

These Terms, together with our Privacy Policy and any applicable service agreements or other agreements expressly referenced herein, constitute the agreement governing your use of this website, except where a separate written agreement applies.

19. Contact Us

If you have questions about these Terms, please contact:

Healing Heart Home Health
Address: 108-B Memory plaza. Whiteville NC 28472
Phone: 910 207 7834
Email: info@healingheartnc.com
Website: healingheartnc.com